Call: +64 7 839 6850




Why Counselling?

The reasons people come to counselling are many and varied. You may want support in decision making, conflict resolution or problem solving, to gain new insights or perspectives, to feel understood, to increase self awareness, to gain new skills to better equip yourself generally or for specific situations or to process past or present events which are impacting on your quality of life. You may be noticing repeated unhelpful patterns in your life or be feeling in a rut and want to explore what’s working for you and what is not, what changes you may want to make and how to do that.


What can you expect from Counselling?

Counselling is not always a comfortable experience as some of what you bring may be difficult for you to talk about. However, you can expect to be treated with respect and to work with me in a safe and peaceful environment.
My expectation is to provide you with a professional and quality service. If you are not satisfied with the service I provide I invite you to discuss this with me. If you would prefer not to do this, or you still feel dissatisfied following our discussion, I invite you to contact my Supervisor (Beverley Burns 027 2923108) or to contact NZAC which has an Ethics Committee and a Complaints Process



I take notes following each session briefly outlining the work we have done in the session. They serve as a prompt for me for our next session. If you would like to read these at any time, you are welcome to do so. All client notes are stored in the locked filing cabinet in my office.
While in most instances what you bring to counselling is confidential to you and I, there are some exceptions to this. I am happy to discuss the extent and exceptions to confidentiality with you. You can also find this outlined in the NZAC Code of Ethics. A copy of the NZAC Code of Ethics is available in the waiting room. If you would like to read the code before your session please visit


How long does Counselling take?

How long counselling takes varies and is influenced by many things. By the end of our first session I will be able to give you an indication of how many sessions I would recommend and why, and, the desired frequency of sessions. I appreciate that this is also dependent upon what you can afford and juggling other commitments so we will discuss what will best suit your needs.

Counselling Referrals:

Self referrals and referrals from GP’s and other health professionals, the Cancer Society and EAP referrals are accepted.

Method of payment:

Cash, Cheque or Direct Deposit

Working Hours:

Monday - Friday
8:30am -5pm

Sessions are of one hour duration and by appointment only.


Suite 2, Reid House,
114 Alexandra Street, Hamilton 3204

P O Box 19332, Hamilton
New Zealand 3244

Phone: 07­ 839 6850
counselling and supervision hamilton
NOTICE: Lyn Burgess Counselling and Supervision is operating face to face and electronic sessions in Level 2.SEE COVID-19 UPDATE